Business Development Director – REF:HO002

Location: Head Office - Dartford, Kent

Hours: Monday to Friday, 8am to 5pm

Start Date: ASAP

Duration: Permanent

Reports to: Colin Trowell and Paul Lucas

About Artic

 

Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of our clients’ Mechanical, Electrical, and Hard FM Plant.  We also offer a specialist Projects capability to support our clients with major installations and capital works.

 

With a proven track record supporting hundreds of clients, we specialise in high-end commercial, healthcare, and higher education facilities. We build strong partnerships and tailor our solutions to seamlessly integrate with our clients’ existing operations, giving them peace of mind and allowing them to focus on their core business.

 

About the role

 

The Director of Business Development is responsible for driving Artic’s revenue growth, expanding market presence, and fostering strategic partnerships for the company. This role requires a dynamic leader with a deep understanding of the technical services industry, exceptional relationship-building skills, and the ability to develop and execute business strategies that align with the company’s goals.

 

The role will manage a team of 6 individuals, with a remit covering marketing, bidding, mobilisation and business development.  The role includes close collaboration with wider Mecsia group functions including commercial and marketing, as well as BD leads from the other group companies.

 

The role requires expertise in both detailed public sector procurement processes and the creation of flexible, client-focused proposals for commercial clients.

 

Key responsibilities

 

Sales Leadership

  • Work in a proactive way to identify, nurture and convert opportunities for Artic to grow both service and maintenance and projects revenue in our target markets
  • Take responsibility and ownership Artic’s overall new business revenue targets
  • Analyse industry trends, market conditions, and competitive landscape to identify new opportunities and potential risks
  • Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility and business growth
  • Maintain and grow a wide network of contacts, within the marketplace, to generate new business opportunities
  • Work on self-generated leads and enquiries in order to undertake the full sales bid and proposal process
  • Sell into end-users, facilities managers, customer managing agents and procurement consultants
  • Negotiate and close at operational and board level
  • Lead the BD team and other colleagues to ensure the effective and efficient processing of enquiries
  • Constructing proposals and responses to tenders, in conjunction with other members of the team

Team Leadership and Development

  • Build, lead, and mentor a high-performing bid community, ensuring skills and capabilities align with Group needs
  • Promote knowledge sharing and best practices across the businesses, creating a culture of continuous improvement
  • Provide training and guidance to non-bid specialists involved in proposal development

Performance and Continuous Improvement

  • Monitor and report on business development performance metrics, adjusting strategies as needed for continuous improvement
  • Drive improvements in win rates through data-driven analysis, debriefs, and actionable feedback
  • Stay abreast of industry developments, emerging best practices, and competitor activity

Key Requirements

 

Experience

  • Significant experience in sales leadership, preferably including the Hard or Soft FM services sectors
  • Proven success in leading high-value and highly detailed public sector tenders
  • Proven ability to create compelling commercial proposals for diverse client bases

Skills and Competencies

  • Expert knowledge of public sector procurement processes, frameworks, and compliance requirements
  • Strong commercial acumen with the ability to craft client-centric, flexible solutions
  • Exceptional leadership, influencing, and stakeholder management skills
  • Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively
  • Analytical and results driven
  • Proficiency in CRM software and business analytics tools
  • Proficient in IT, notably with MS Excel, Word, Outlook and PowerPoint

Qualifications

  • Degree-level education or equivalent experience

Key Attributes

  • Strategic thinker with the ability to operate at both tactical and operational levels
  • Commercially-minded, able to communicate the value of our offerings across internal and external stakeholders
  • Collaborative and adaptable
  • Highly organised, detail-oriented, and able to manage multiple priorities under tight deadlines
  • A team player, able to work collaboratively with external partners
  • Willing to roll sleeves up, be solutions-oriented and adjust involvement up and down depending on the task at hand
  • A culture carrier, who recognises the value of our SME culture, demonstrating honesty, ethical behaviour, and a strong commitment to doing what is right, fostering trust and respect amongst colleagues
  • Willingness to travel as needed to meet clients and attend industry events.

Apply Now